1. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, and payment information when you create an account or make a purchase.
Usage Data: Information about how you use our Service, including channels watched, viewing duration, and feature usage.
Device Information: IP address, device type, operating system, and browser type.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your transactions and send you related information
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

Contractual Necessity: To fulfill our agreement to provide the Service to you
Legitimate Interests: To improve our Service and prevent fraud
Consent: Where you have given consent for specific processing activities
Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who help us operate our Service (payment processors, hosting providers)
Legal Compliance: If required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL/TLS technology.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights (GDPR)

If you are located in the EEA, you have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we use your data
Portability: Receive your data in a structured format
Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@iptvsubscription.sbs.

8. Cookies and Tracking

We use only essential cookies that are necessary for the functioning of our Service. These cookies:

Remember your login session
Store your preferences
Enable basic site functionality

We do NOT use advertising cookies, analytics cookies, or any third-party tracking technologies.

9. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@iptvsubscription.sbs
WhatsApp: +44 7474 797101
Address: United States and Canada

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